Job details
Job Type: Full-time
Location: Store 38834 4220 E Buckingham Drive Regina, SK, S4V 3X6 Canada
Salary: 25$ per hour
Shift/Hours: Morning, night, overnight
Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate the register. Whether your goal is to begin a fantastic full-time career or have a great part-time job, your talents will be valued and respected.
There is plenty of opportunity to grow in this position. You can complete additional training to become a Certified Sales Associate, and learn to forecast and order product using our state-of-the-art Retail Information System.
Getting There
We believe great training is the foundation for exceptional performance. Your training is specifically designed to give you the skills necessary to be successful at each level. To complete the 7-Eleven total rewards package, learning and
development opportunities are available through a well-defined career path, giving you more ways to advance through the company.
Responsibilities:
What Will You Do?
- Provide prompt, efficient and courteous customer service
- Maintain a clean, customer friendly environment in the store
- Ring customer sales on an electronic cash register
- Receive cash from customers and give correct change
- Perform all regular cleaning activities and other tasks that are included on job assignments
- Forecast, order and stock merchandise
Qualifications: Are You Ready?
- The Sales Associate position requires the following:
- High school diploma or equivalent preferred
- Must be able to communicate clearly and effectively with customers and coworkers
- Desire to be part of a performance-driven team
- Physical Requirements
- The Sales Associate position requires constant standing, bending and reaching. Frequent lifting of one to five pounds and occasional lifting of up to 40-50 pounds are required.
What skills and qualities are important for a Sales Associate ?
A Sales Associate requires a combination of skills and qualities to excel in their role. Here are some important ones:
- Excellent Communication: Strong verbal and written communication skills are vital for a Sales Associate. They should be able to effectively convey information, actively listen to customers, and build rapport.
- Product Knowledge: A Sales Associate should have a deep understanding of the products or services they are selling. This includes knowing the features, benefits, and specifications, so they can provide accurate and relevant information to customers.
- Customer Service: Providing exceptional customer service is crucial. Sales Associates should be friendly, patient, and empathetic, and strive to meet customers’ needs and exceed their expectations.
- Active Listening: Actively listening to customers allows Sales Associates to understand their requirements and tailor their recommendations accordingly. This skill helps in building trust and establishing a personalized sales approach.
- Adaptability: Sales Associates often face diverse customers and situations. Being adaptable enables them to adjust their approach, handle challenges, and find solutions to meet the unique needs of each customer.
- Persuasion and Negotiation: Sales Associates need to possess persuasive skills to influence customers and close deals. Negotiation skills are valuable for discussing terms, pricing, and resolving any conflicts that may arise during the sales process.
- Organization and Time Management: Managing multiple tasks, prioritizing responsibilities, and following up with customers require good organizational and time management skills. Sales Associates should be able to work efficiently and meet deadlines.
- Teamwork: Collaborating with colleagues, managers, and other departments is common in sales environments. Being a team player and having good interpersonal skills contribute to a positive work environment and improved sales outcomes.
- Problem-Solving: Sales Associates should be able to identify and resolve customer concerns or objections effectively. They need to think critically, propose suitable solutions, and handle unexpected situations with confidence.
- Positive Attitude: A positive attitude goes a long way in sales. Sales Associates should remain optimistic, enthusiastic, and motivated even during challenging times. This positivity can inspire customers and help overcome rejection.
- Resilience: Sales can be a demanding field, and rejection is inevitable. Resilience allows Sales Associates to bounce back from setbacks, maintain motivation, and persevere in their efforts to achieve sales targets.
- Ethical Conduct: Demonstrating integrity and ethical behavior is essential for establishing trust with customers. Sales Associates should adhere to company policies, respect customer privacy, and avoid deceptive sales practices.
Remember, the specific skills and qualities required may vary depending on the industry, company, and specific sales role.
What education and certification are required to become a Sales Associate?
The educational requirements for a Sales Associate can vary depending on the industry and the specific company. In many cases, a high school diploma or equivalent is the minimum educational requirement for entry-level sales positions. However, some employers may prefer candidates with higher education, such as an associate’s or bachelor’s degree in business, marketing, or a related field.
While formal education is not always mandatory, having relevant coursework or a degree can provide a solid foundation in business principles, marketing strategies, and customer behavior, which can be advantageous in a sales role.
In terms of certifications, there are several professional certifications available that can enhance a Sales Associate’s credentials and demonstrate their expertise in sales. Here are a few examples:
- Certified Sales Professional (CSP): Offered by the Sales and Marketing Executives International (SMEI), this certification validates the sales professional’s knowledge and skills across various sales disciplines.
Certified Professional Sales Person (CPSP): Provided by the National Association of Sales Professionals (NASP), this certification focuses on sales techniques, customer relationship management, and ethical sales practices. - Certified Inside Sales Professional (CISP): Offered by the American Association of Inside Sales Professionals (AA-ISP), this certification is specifically designed for inside sales representatives and covers topics like prospecting, lead management, and effective communication.
- Certified Sales Executive (CSE): Provided by the Sales Association, this certification is targeted towards sales professionals in leadership roles, emphasizing strategic planning, team management, and sales performance optimization.
It’s important to note that while certifications can be beneficial in demonstrating your commitment to professional development and knowledge in sales, they are not always required for entry-level Sales Associate positions. The specific certification requirements may vary, and some employers may prioritize practical experience and skills over certifications.
Additionally, companies often provide on-the-job training and sales-specific training programs to equip Sales Associates with the necessary skills and product knowledge required for their specific roles.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Sales Associate?
The work environment for Sales Associates can vary depending on the industry and the company they are employed with. Here are some common aspects of the work environment for Sales Associates:
- Sales Floor or Retail Setting: Many Sales Associates work in retail environments, such as department stores, boutiques, or specialty shops. They typically operate from a designated sales floor where they interact with customers, showcase products, and process transactions.
- Office or Corporate Setting: Sales Associates may also work in an office or corporate setting, particularly in industries like business-to-business (B2B) sales or professional services. In these cases, they may have a dedicated workspace, access to sales tools and software, and collaborate with colleagues and managers.
- Customer Interaction: Sales Associates have frequent interaction with customers, whether in person, over the phone, or through online platforms. They engage with customers to understand their needs, provide product information, answer queries, and guide them through the purchasing process.
- Team Dynamics: Sales Associates often work as part of a sales team or department. They collaborate with colleagues, share information, and support each other in achieving sales targets. Team meetings, training sessions, and performance reviews may be part of the work environment.
- Target-Driven: Sales Associates are typically expected to meet specific sales targets or quotas set by the company. This focus on achieving sales goals creates a dynamic and competitive work environment where individuals are motivated to perform.
- Flexible Hours: Sales Associate positions may involve working on flexible schedules, including evenings, weekends, and holidays. Retail environments often require availability during peak shopping times.
Fast-Paced and Dynamic: Sales environments are often fast-paced, with a constant flow of customers, inquiries, and sales opportunities. Sales Associates need to think quickly on their feet, multitask, and adapt to changing customer needs. - Performance Measurement: Sales performance is often measured and tracked, whether through individual sales metrics, customer satisfaction ratings, or other key performance indicators. This feedback helps Sales Associates gauge their progress and identify areas for improvement.
- High-Pressure Situations: Sales can be a high-pressure field, especially when dealing with challenging customers, meeting sales targets, or handling objections. Sales Associates should be able to remain composed, professional, and resilient under such circumstances.
- Ongoing Learning: To stay competitive and keep up with industry trends, Sales Associates often engage in ongoing learning and training. This can involve staying updated on product knowledge, learning new sales techniques, or attending workshops and seminars.
It’s important to note that the work environment can vary significantly based on the specific industry, company culture, and individual sales roles.