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Job Details

Posting ID: 2314
Department: Social & Community Services
Division: Services for Seniors
Pay Range: $28.56 – $29.99
Job Type: Permanent
Hours of Work: 16 hours per week
Work Location: Creek Way Village Long Term Care Facility – 5200 Corporate Drive, Burlington
Employee Group: OPSEU LTC
Posting Date: September 14, 2023
Application Deadline: September 28, 2023

At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process.

We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses’ Association of Ontario (RNAO) Best Practice Spotlight organization.

You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

Positions Available:

3 Permanent Part Time – Days (0600-1400)

7 Permanent Part Time – Evenings (1500-2300)

Job Summary

Participate as a member of the nursing and personal care team, providing care in activities of daily living to the residents. This includes reporting changes in resident status in Point of Care and carrying out direction from registered staff.

Duties & Responsibilities

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  • Provide personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.
  • Communicate effectively with residents, staff and families.
  • Provide excellent customer service at all times. Is respectful, courteous and pleasant manner.
  • Provide individualized service and creates a home-like atmosphere.
  • Observe and report changes in the resident’s status.
  • Record necessary data (e.g. flow sheets).
  • Share responsibility for the care of equipment in the Home and the personal belongings of residents.
  • Work co-operatively with team members.
  • Receive direction from registered staff.
  • Participate in quality improvement activities as directed.
  • Perform other duties as assigned.

Skills & Qualifications

Essential

  • Secondary School Graduation Diploma and a Personal Support Worker Certificate from a recognized college.
  • Team oriented with excellent communication skills.
  • Understanding of the Residents’ Bill of Rights and Compliance Standards as set out by the Ministry of Long-Term Care.
  • Ability to work independently, prioritize and adapt to resident needs

Preferred

  • Previous experience in geriatrics, rehabilitation or care setting.
  • Training in Gentle Persuasive Approach (GPA)
  • Familiarity with basic computer functionality, experience with Point Click Care (PCC), or Point of Care (POC)

Working/ Employment Conditions

Working Conditions

  • Must be able to work shifts.
  • Must be able to perform all the necessary physical tasks associated with the care and assistance of residents.

Employment Conditions

  • Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, including Vulnerable Sector Screening by the first day of employment.
  • Current two-step tuberculosis test (obtained within the past six (6) months) by first day of employment.

Important information about your application:

  • In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
  • Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
  • Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
    We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
    Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
  • If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

Halton Region serves more than 595,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to the delivery of high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions.

What skills and qualities are important for a Support Worker?

The skills and qualities that are important for a support worker vary depending on the specific role and setting, but some of the most important include:

  • Empathy and compassion: Support workers need to be able to understand and relate to the needs of their clients, and to provide them with emotional support.
  • Communication skills, both verbal and non-verbal: Support workers need to be able to communicate effectively with their clients, their families, and other professionals.
  • Patience and understanding: Support workers often work with clients who have complex needs, and they need to be able to be patient and understanding when things don’t go according to plan.
  • Resilience and flexibility: Support workers may face challenging situations, and they need to be able to adapt and persevere.
  • Organizational skills and time management: Support workers often have multiple clients and tasks to juggle, so they need to be able to stay organized and manage their time effectively.
  • Problem-solving skills and creativity: Support workers may need to come up with creative solutions to problems, and they need to be able to think on their feet.
  • Physical stamina and strength: Support workers may need to lift and move clients, and they need to be able to stand and walk for long periods of time.
  • A willingness to learn and grow: The field of support work is constantly evolving, and support workers need to be willing to learn new skills and techniques.

In addition to these skills and qualities, support workers should also be:

  • Trustworthy and reliable: Support workers need to be able to gain the trust of their clients and their families.
  • Professional and discreet: Support workers need to maintain a professional demeanor at all times, and they need to be able to keep confidential information confidential.
  • Motivated and enthusiastic: Support work can be challenging, but it is also very rewarding. Support workers need to be motivated and enthusiastic about their work in order to provide the best possible care for their clients.

If you are considering a career as a support worker, it is important to reflect on your own skills, qualities, and motivations. If you are compassionate, patient, resilient, and have a strong desire to help others, then a career in support work may be a good fit for you.

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply
Online: Apply On Company WebSite

What education and certification are required to become a Support Worker?

The education and certification requirements for becoming a support worker vary depending on the specific role and setting, but some common requirements include:

  • High school diploma or equivalent: A high school diploma or equivalent is typically required for most support worker positions.
  • Vocational training: Some support worker positions require vocational training, such as a certificate or diploma in support work, health care, or social services.
  • Certifications: Some support worker positions require specific certifications, such as a Certified Nursing Assistant (CNA) or a Personal Support Worker (PSW) certification.
  • Experience: Some support worker positions require previous experience in a related field, such as healthcare or social services.

In addition to education and certification, support workers may also need to pass a criminal background check and drug test.

Here are some of the most common certifications for support workers:

  • Certified Nursing Assistant (CNA): CNAs provide basic care to individuals who are sick, injured, or have disabilities. They can work in hospitals, nursing homes, and other healthcare settings.
  • Personal Support Worker (PSW): PSWs provide support to individuals with disabilities or chronic illnesses in their homes or in the community. They can help with activities of daily living, such as bathing, dressing, and eating.
  • Occupational Therapy Assistant (OTA): OTAs work under the supervision of an occupational therapist to help individuals with disabilities or injuries improve their functional independence. They can help with activities such as bathing, dressing, and eating.
  • Physical Therapy Assistant (PTA): PTAs work under the supervision of a physical therapist to help individuals with disabilities or injuries improve their mobility and range of motion. They can help with activities such as walking, swimming, and using assistive devices.

If you are interested in becoming a support worker, it is important to research the specific requirements for the positions you are interested in. You can also contact your local community college or technical school to learn about the support worker training programs they offer.

What is the work environment like for Support Worker?

The work environment for a support worker can vary depending on the specific role and setting, but some common features include:

  • Physical demands: Support workers may need to lift and move clients, and they may need to stand and walk for long periods of time.
  • Emotional demands: Support workers may work with clients who have complex needs, and they may need to be able to handle difficult situations.
  • Teamwork: Support workers often work as part of a team, and they need to be able to communicate and collaborate effectively with other professionals.
  • Flexibility: Support workers may need to work different shifts, including nights and weekends.
    Customer service: Support workers need to be able to provide excellent customer service to their clients and their families.

Here are some specific examples of work environments for support workers:

  • Hospitals: Support workers in hospitals provide care to patients who are sick, injured, or have disabilities. They may work in inpatient or outpatient settings, and they may work with a variety of patients, including children, adults, and the elderly.
  • Nursing homes: Support workers in nursing homes provide care to residents who have chronic illnesses or disabilities. They may help with activities of daily living, such as bathing, dressing, and eating. They may also provide companionship and emotional support to residents.
  • Home care: Support workers in home care provide care to clients in their own homes. They may help with activities of daily living, such as bathing, dressing, and eating. They may also provide companionship and emotional support to clients.
  • Schools: Support workers in schools provide support to students with disabilities. They may help students with their academic work, or they may provide emotional support.
  • Community organizations: Support workers in community organizations provide support to individuals and families in the community. They may work with people who have disabilities, mental health issues, or other challenges.

If you are considering a career as a support worker, it is important to reflect on your own skills, qualities, and motivations. If you are compassionate, patient, resilient, and have a strong desire to help others, then a career in support work may be a good fit for you.

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